Privacy Policy
DIY Salon
Website: www.diysalon.com.au
Email: support@diysalon.com.au
This Privacy Policy explains how we collect, use, and protect your personal information when you visit or shop at DIY Salon.
We respect your privacy and only collect information needed to run our business and give you the best possible experience.
What Information We Collect
Information Collected Automatically
When you visit our website, we automatically collect some basic information about your device, including:
- Web browser type
- IP address
- Time zone
- Cookies stored on your device
As you browse, we also collect information about:
- Pages and products you view
- How you found our website
- How you interact with the site
This is called Device Information.
We collect this using:
- Cookies (small data files stored on your device)
- Log files (record actions on the site like IP address and browser type)
- Pixels, tags, and beacons (used to understand browsing behaviour)
You can learn more about cookies or disable them at www.allaboutcookies.org.
Information You Provide to Us
When you place an order or attempt to checkout, we collect:
- Name
- Billing and shipping address
- Payment details
- Email address
- Phone number
This is called Order Information.
When we refer to Personal Information, we mean both Device Information and Order Information.
How We Use Your Information
We use your personal information to:
- Process and fulfil your orders
- Take payment and arrange delivery
- Send order confirmations and invoices
- Communicate with you about your order
- Screen orders for fraud or risk
- Improve our website and customer experience
If you’ve opted in, we may also send you emails about new products or offers.
You can unsubscribe at any time using the link at the bottom of our emails.
Advertising & Cookies
As you browse our website, advertising cookies may be used to understand your interests.
This allows us to show relevant ads on platforms like Google and Facebook based on your past visits to our site.
These ads do not collect personal details like your name, email, address, or phone number.
You can opt out of personalised ads here:
- Facebook Ads Settings
- Google Ad Settings
- Bing Ad Settings
- Digital Advertising Alliance: optout.aboutads.info
Sharing Your Information
We only share your information with trusted third parties when necessary, including:
- Shopify, which powers our online store
- Google Analytics, to understand how customers use our website
These services only use your data to help us operate and improve our business.
We may also share information if required by law, court order, or to protect our legal rights.
Do Not Track
Some browsers send a “Do Not Track” signal.
At this time, our website does not change how it collects data in response to these signals.
Your Rights
If you live in Europe, you have the right to:
- Access the personal information we hold about you
- Request corrections or updates
- Ask us to delete your information
Your data may be stored or processed outside Europe, including in Australia, Canada, or the United States.
To make a request, email us at support@diysalon.com.au.
Data Retention
We keep your order information for record‑keeping unless you ask us to delete it.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our business, technology, or legal requirements.
Children’s Privacy
Our website is not intended for anyone under the age of 18.
Contact Us
If you have any questions about this Privacy Policy, your data, or would like to make a complaint, please contact us:
📧 support@diysalon.com.au
💗 DIY Salon — simple, safe, and transparent 💗